支持
邮件联系:support@example.com,通常 1 到 2 个工作日内回复。
常见问题
配置好地址后一直没有通知?
- 确认在 App Store Connect 的「App Store 服务器通知」里,生产服务器 URL 和沙盒服务器 URL 都填了,版本选的是 Version 2。
- 只有内购(买断解锁、订阅、消耗品)会产生服务器通知,付费下载的 App 收不到。
- 第一条通知到达后 App 会显示「发现新 App」,需要你确认后才会开始推送。
- 检查系统设置里 Catch 的通知权限是否已开启。
我的 App 已经有自己的服务端在接收通知
在 Catch 的 App 详情页填「转发到自己的服务器」,Catch 会把原始通知同步转发过去,转发失败时 Apple 会按它的节奏重试。请让你的服务端按 notificationUUID 去重。
怎么删除账号
设置 → 删除账号。服务端会立即删除你的账号、设备、App 记录和全部事件。
通知地址泄露了怎么办
设置 → 通知地址 → 重新生成。旧地址立即失效,然后到 App Store Connect 更新每个 App 的地址。
Support
Email support@example.com. We usually reply within one to two business days.
FAQ
No notifications after setting up the URL?
- In App Store Connect → App Store Server Notifications, make sure both the Production and Sandbox URLs are set and the version is Version 2.
- Only in-app purchases (non-consumables, subscriptions, consumables) generate server notifications. Paid-upfront apps do not.
- After the first notification arrives, the app shows "New app found"; pushes start only after you confirm it.
- Check that notifications for Catch are enabled in system settings.
My app already has a server receiving notifications
Set a forwarding URL in the app's detail page. Catch forwards the raw notification synchronously; if forwarding fails, Apple retries on its own schedule. Deduplicate by notificationUUID on your side.
Deleting your account
Settings → Delete Account removes everything on the server immediately.